Terrible service. God awful manners and inability to help people who need it. Everyone who works here is generally rude and does not care for your well being. The inefficiency of UHS is reprehensible and the workers are always complaining and yelling at each other, as well as giving patients disgustingly mean and angry responses.
There are some very serious issues with the way that some of the medical staff here conducts themselves with regards to their patients and practices. At least one of the doctors obviously helps himself to a LOT of prescriptions, and I have personally witnessed and experienced very unethical behavior coming from their so-called professionals. Most students I know refuse to seek treatment at UHS due to their experiences regardless of any medical needs, myself now included after several recent encounters with some of the doctors there. The only group in the entire building that seemed decent to me was the Physical Therapy office. The staff and therapists there were very nice, but too little too late.
The people who book appointments on the phone are the rudest receptionists ever. They have no patience to explain things to you, and when you ask for an explanation, they act as though you have a brain tumour and therefore cannot think for yourself. They therefore raise their voices, as though that would remedy the "situation". This is another clear instance of why the government ought to have NOTHING to do with our lives: when there is no profit margin to worry about, and it is next to impossible to fire staff, there is no incentive to provide good service.
I go there all the time to get medical advice and preventative treatment. I had one physician who was quite cold, but he was brilliant. He gave me a LOT of helpful information and did a thorough risk assessment based on my family history. I had a dermatologist who was extremely warm and also deeply insightful. I've seen a physical therapist who was great, a dietician who was also very helpful, my primary care physician is amazing (brilliant with a great sense of humor), and the last time I went to get blood drawn I couldn't even feel the needle go in, that's how skilled the nurse was! Seriously, this place is amazing and every student should take advantage of it as much as possible while they can. Many of the staff are leaders in their respective medical fields and can teach you tons.
After 30 minutes of waiting in a producure room for a GP or NP to come check on me, I decided to leave (and that's after waiting an hour in the waiting room). Terrible health care for those in need of immediate help.
If you want any kind of legitimate medical care, STAY AWAY FROM UHS!
University Health Service University Of Michigan is a US Health facility based in Ann Arbor, Michigan. University Health Service University Of Michigan is located at 207 Fletcher St, Ann Arbor, MI 48109, USA.
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