A Magical Experience
I grew up in a small town in Kentucky, where you knew the jeweler that you used because your entire family has used them for generations and, of course, you knew everyone in town. When I moved to the Ann Arbor area last year, I was worried that I would not be able to find the same kind of experience in a new place. I was wrong. I was given an heirloom piece from a family member and wanted to make it my own. Upon the recommendation of a neighbor, I came to Abracadabra to ask them some questions about creating a custom piece. They took the utmost care in ensuring that I got exactly what I wanted. From the wax mock up to the finished product, they worked with me to create the perfect piece. I ended up with a gorgeous ring, two sets of earrings, and a repair of my wedding band. I could not be happier with the results. They even did the appraisal for each piece free of charge!Whether you are looking to purchase one of their gorgeous and unique pieces out of the case or want to create your own masterpiece, they truly are a one-stop shop. I won't be going anywhere else for my jewelry needs, and I am glad to have another jeweler where I can send family and friends for years to come!
Katelyn and the Abra crew helped me with a ring purchase, 2 ring sizings, AND they gold-plated a charm that was very special to me. I find the prices here to be lower than what I would expect, and the jewelry is surprisingly reasonable. The customer service here is simply the best, and I've been to quite a few local jewelers. I always feel a little intimidated in jewelry stores because I don't know the terminology of things, but I have never felt like an idiot at Abracadabra. The staff is SUPER helpful, respectful, and really on top of their game. I felt like I was the only customer they had (but that is certainly not the case), THAT is superior customer service! Kudos to Katelyn and the Abracadabra crew!
How do I even begin to describe the love I have for the Abra crew? My husband had my engagement ring designed here by Pippa. They were patient and helpful and managed to understand what I wanted even when I wasn't entirely sure myself. We have gone back regularly since for other pieces and are always pleased to see everyone there--they are kind, creative, and so very helpful! I LOVE this place more than I can even put into words.
Excellent service. They really seem to want to make sure that you are getting exactly what you want. Not pushy at all! Lots of very interesting and unique designs on display, plus they are super helpful if you want custom work done as well.
Very helpful and patient customer service. I needed an inexpensive brass ring resized, and they provided an affordable option. I was a little nervous to step into a nice jeweler with my less than expensive ring, but the woman that helped me said 'No way... It's a super cool ring! Let's get it to fit you!' Very kind service. I will go back in the future.
Abracadabra Jewelry Gem Gallery is a US Jewelry Store based in Ann Arbor, Michigan. Abracadabra Jewelry Gem Gallery is located at 205 E Liberty St, Ann Arbor, MI 48104, USA.
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