Staff are helpful and friendly. Lots of very cute dog treats and toys. The two mice I got yesterday are very well adjusted and hilarious to watch.
BEWARE BAD PET SITTERS AND POOR CUSTOMER SERVICE!!!! I look my goldendoodle to their Ann ARBOR, MI location and used their Doogie hotel. After my beautiful goldendoodle stayed in their care for 7 days, I had to have my dogs 4 to 5 inch, well maintained, non-matted hair shaved to the skin after picking him up because he was matted to the skin on his entire tummy, part of his side, collar and half up his chest. Their compensation was a free grooming to have him fixed as they spot shaved him and then I had to pay 2 weeks later to have him totally shaved bc the long hair tangled with the short hair. Was told district manager would call me after I called their corporate office and he never did. I was charged full price for his stay there......not cheap..... $389. Going out of town this week and would NEVER NEVER NEVER use them again. Just a heads up.......bad pet sitters!!! Beware!!!!
Really great helpful staff. Took my husky to get a bath looked and felt clean still smelled like a dog though. Overall great place to bring your pets for grooming.
I have always had such good care of me and my dog Teddy here. He loves there doggie day care and there staff and always comes home exhausted so I know he got some good play time. Teddy is always excited when he walks in the petsmart doors and walks straight back to the hotel. Thank you for taking such good care of my little man. It makes me feel very comfortable knowing my dog is in good hands.
Pitiful store full of rude nasty snobs. Discriminate against me n my furry kid 4 what?, garbage! He has been at thr day camp several times n all sudden these rude nasty employees gotta issue w something stupid n refuse let him stay! How condescending this store n ppl r! But yet ya all failed call me and tell me, so i wasted hour my time come thr for what,? Bubkiss. Ruin my day and my kids cause ur all snitfaces think ur gas doesn't stink! Avoid all thr stores cause they think thr king tut NOT we all knw what happens these holier tho type stores. They flounder bigtime.
Petsmart is a US Store based in Ann Arbor, Michigan. Petsmart is located at 2865 Oak Valley Dr, Ann Arbor, MI 48103, USA.
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